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Inclement Weather
Cancellation due to inclement weather must be made by 8:00 a.m. on the day of the event.
Once our trucks are in route to the event, full payment is due rain or shine. We will
always do our best to accommodate our clients if activities are postponed due to inclement
weather, but once we are at the event, full payment is due.
Electricity
It is the client's sole responsibility to provide sufficient electricity to support the
rented items. Because of the large amounts of power that many items require, we strongly
suggest the rental of generators. We can provide generators for an additional cost. If you require a generator, we must be notified given 48 hours advance
notice. Please be advised, that we typically do not carry extra generators with us in our
trucks. In the unfortunate event that sufficient power is not available, payment in full
is still due. If you have any questions regarding electricity requirements, please contact
the office at: (305) 883-1218.
Deposits
We require a non-refundable deposit to secure a reservation. In the event of cancellation,
the deposit will be applicable for future bookings, but it will not be refunded. Deposits
for companies and wholesalers may be waived. Please call the office at (305) 883-1218 to
learn more about our company and wholesale policies.
Payment Options
We accept deposits in the form of check or money order. The balance due on the event day
must be in the form of cash or money order. Full payments will be accepted by check if it
is submitted at least 7 business days before the event. We do no accept any credit cards.
There will be $35.00 service charge for any returned checks. Companies and wholesalers may
arrange other payment options. Please call the office at (305) 883-1218 to learn more
about our company and wholesale policies.
Payment Procedures
There are many times that we have equipment booked back to back, therefore we are on a
fixed schedule. In the interest of assuring prompt set-up and take down, the balance due
on the day of the event is due at the beginning. At this time, a Power Party attendant
will present the client with a receipt for the services. We sincerely believe that getting
this process over at the start of the event is better for everyone involved. Companies and
wholesalers may arrange other payment options. Please call the office at (305) 883-1218 to
learn more about our company and wholesale policies.
Emergency Numbers
Our normal sales office hours are 9:00 a.m. to 5:00 p.m., Monday through Friday. In the
event that you require immediate assistance for a day of event emergency ONLY please call
the warehouse at: (305) 883-1218
Liability Waiver
Please download our Liability Waiver Form for all events booked without a trained
professional attendant. Click here to download our Liability
Waiver Form |
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